Lediga jobb som Manager i Nacka

Anställningsannons: Guest Service Manager

Är du en problemlösare som tänker utanför boxen? Brinner du för att ge utmärkt service? Vi på Nordicta tillhandahåller bostäder åt företag med personal stationerade på annan ort och söker nu en Guest Service Manager!

Position: Guest Service Manager

Arbetsbeskrivning:
Som Guest Service Manager kommer du att ansvara för all service relaterad kommunikation med våra hyresgäster och hyresvärdar. Du kommer att vara den centrala kontaktpunkten och säkerställa att alla frågor och ärenden hanteras snabbt och professionellt. Dina huvuduppgifter kommer att inkludera:
- Hantera kommunikation med hyresgäster och hyresvärdar.
- Lösa problem och ärenden på ett effektivt och kreativt sätt.
- Koordinera service och underhåll med relevanta avdelningar.
- Upprätthålla hög servicenivå och kundnöjdhet.
- Dagligen sköta det interna bokningssystemet.
- Arbeta med att bygga ut vårt service nätverk.

Kvalifikationer:
- Excellent kommunikations och organisationsförmåga.
- Flytande i svenska och engelska, både i tal och skrift.
- Problemlösning och beslutsfattande färdigheter
- Analytiska färdigheter, tekniska förmågor
- Erfarenhet av kundservice eller liknande roll är meriterande.

Vi erbjuder:
- En dynamisk och stimulerande arbetsmiljö.
- Möjlighet att vara en del av ett engagerat och professionellt team.
- Konkurrenskraftig lön och förmåner.

Låter detta som något för dig?
Skicka din ansökan och CV till [email protected]
Vi ser fram emot att höra från dig! Visa mindre

Jobbeskrivning
Rituals is now seeking a Key Account Manager for the Wholesale department in the Nordics. You will work with key customers to strengthen partnerships and contribute to Rituals growth. It's an exciting role with both international and Nordic focus in a growing company that always strives to be a leader and challenger in the industry.
YOUR ROLE
As a Key Account Manager for Rituals Wholesale, you are responsible for ensuring that our sales goals are achieved both on a Nordic and global level. You develop and manage our key customers in the perfumery industry by creating tailored solutions based on market analysis and customer needs. Together with your team, you evaluate and implement strategic plans and ensure that initiatives from Rituals headquarter in Amsterdam are followed in the Nordics. You also have a leadership role where you coach and develop your team, while acting as a brand ambassador towards our customers. You report to the Head of Wholesale Nordics and currently have responsibility for a coordinator in the Nordic Wholesale team.
RESPONSIBILITIES
Develop and implement business plans for your accounts.
Act as the main contact for customers regarding assortment and category work.
Negotiate and update partnership agreements for each account.
Analyze data and KPIs to assess results.
Ensure budget and profitability goals are met.

Kravspecifikation
In this role, we are looking for someone who has:
At least 3 years of experience in relationship-focused sales.
2-3 years of experience in a leadership role.
Preferable experience in the cosmetics industry or e-commerce.
University degree in a relevant field.
Excellent computer skills and experience with PowerPoint presentations.
Fluent in English and Swedish, other Nordic languages are a plus.

Desired qualities for this role:
Business-oriented and sales-driven.
Good analytical skills with a focus on the big picture.
Confident leader who builds trust with employees and customers.
Solution-oriented with experience in negotiations at a central level.
Positive energy, accuracy, and relationship orientation.
Striving to be "best in class" and create meaningful customer experiences.

WHAT WE OFFER
We offer you a full-time position at our Nordic headquarters located on Biblioteksgatan in central Stockholm. Rituals' philosophy is based on Slow down... and turning the small moments in life into meaningful Rituals, and that's exactly the experience we all work to provide our customers. Rituals is passionate about sustainable and personal well-being in the beauty industry, and with us, you will drive your area towards high, challenging, and fun business goals while having the opportunity to develop, prioritize your well-being, and be part of an amazing journey.
OUR RITUALS
"We are not here to sell beauty, we are here for you to feel good!" Raymond Cloosterman, CEO Rituals.
Rituals wants to help you slow down in your busy life, create meaningful moments, and remind you to experience these moments with joy.
INTERESTED?
If interested, please apply via our recruitment system. Interviews will be conducted on an ongoing basis. For further questions, contact Ulrika Eklund Lundberg: [email protected]. We only accept applications via our recruitment system to ensure proper data processing according to GDPR. Applications via email will not be considered.
To ensure that your personal data is processed correctly, we only accept applications via our recruitment system. Applications via email will not be included in our selection process due to GDPR procedures. Visa mindre

Are you familiar with Atlas Copco’s products? Would you like to develop our service software business?

The role
• Manage and develop the Service Software Business, Sales and Operations
• Implement efficient system and process support to handle the Software contracts in best possible way
• Drive and support software projects to improve productivity at our customers.
• Together with the Software team cover the needs of our customers and sales in Nordic.
• Help make the team successful and to grow the team over time.

What we expect of you
We are looking for you that have a good understanding in Atlas Copco software; ToolsNet, ToolsTalk, SQS and similar. You thrive in the contact and problem solving at our customers and you love the combination of tech and software and making things work. Alongside with this you also like to sell, and you see business opportunities in all you do. You are fluent in English and you have a driving license. In addition, you have no problems traveling during periods, especially within the Nordics. It is a merit if you have experience of or is interested in a managerial role in the quite near future.

What you can expect from us
In your role as Service Software Manager you will be responsible for the development of our Software support function and also the operational part of the Software contract business. You will share your passion and drive some of Atlas Copco’s most important values: customer satisfaction, quality and productivity. You will report to Business Line Manager Service Nordic and be part of a big team that offers our customers service and technical knowledge both regarding software and hardware.

Listen to our co-workers what it is like to work for Atlas Copco Industrial Technique. You find a 15 min podcast here (in Swedish): Co-workers about their job in Atlas Copco

Start a journey of endless opportunities
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins – Join us at the Home of Industrial Ideas. Visa mindre

The role

Leading a small team of GPS Operation Specialists, comprising (and not strictly limited to):

· Ensuring the group’s consolidation system is kept up to date via managing and executing regular functional maintenance and implementing new functionality in the form of operational developments in cooperation with the development team
· Providing advanced support to the reporting process
· Observing applicable change and development processes to ensure reliable and high-quality delivery.
· Taking full ownership of team management (incl. people management, short- and long-term operational planning).
· Representing the team towards internal customer(s) as well as other support teams within GCS.


What you can expect from us


· A friendly, growing team willing to always look for a better way of doing things
· Plenty of opportunities to grow and develop
· A culture known for respectful interaction, ethical behavior and integrity
· An organization that uses diversity as a driver of performance
· Potential to see your ideas realized and to make an impact
· New challenges and new things to learn every day
· Access to global job opportunities, as part of the Atlas Copco Group

What we can expect from you


· Experience in gathering functional requirements and ability to translate those into detailed specifications
· Experience in financial group reporting, preferably including legal as well as operational reporting
· Basic knowledge in accounting rules like IFRS and Atlas Copco’s reporting instructions according to FAM
· Required experience at least 3 years in relevant position (functional development/support), team leader experience is a plus

Knowledge


· Fluency in English (written and spoken)
· Excellent planning and coordination skills to safeguard own as well as team’s delivery
· Project management and leadership skills to drive projects and work closely with other teams
· Sound negotiation skills to solve conflicting interests and come to mutual agreement with the business as well as within own team
· Strong knowledge of Microsoft Excel, VBA knowledge is a plus
· Basic knowledge of language
· Good orientation in consolidation tools (preferably SAP BPC on NetWeaver), familiarity with SAP products (ECC, BW, SAP HANA, EPM/Analysis for Office) is a plus
Key competencies:
· Communication
· Leadership
· Ability to work as a team player


Personality requirements

· Self-driven, service-minded individual with excellent communication & collaboration skills
· Team player who enjoys sharing knowledge, information and experience
· Ability to work independently while managing priorities
· Ability to lead by example, inspire and support others in their daily work as well as future career development
· Ability to work under pressure during peak periods
· Willingness to travel abroad

Education


University degree in Finance and Business Administration (or equivalent through experience)
Certification in any area listed in the previous section is a welcome asset


Personality requirements
· Self-driven, service-minded individual with excellent communication & collaboration skills
· Team player who enjoys sharing knowledge, information and experience
· Ability to work independently while managing priorities
· Ability to lead by example, inspire and support others in their daily work as well as future career development
· Ability to work under pressure during peak periods
· Willingness to travel abroad


Human Resources


Vanessa Zettergreen
[email protected] Visa mindre

Would you like to work in a company with a good track record in investing on new technologies? Do you appreciate the possibility to develop and scale-up new sustainable processes from demo to first of kind industrial flagship production unit? Are you interested in the possibility of building and developing your own team? We are now looking for a Director for Process Design & Engineering for our Innovation centre in the Biomaterials division in Stockholm.The Biomaterials division offers a variety of pulp grades to meet the demands of paper, board, tissue, textile and hygiene product producers. We are maximising the business potential of the by-products extracted in our processes, such as tall oil and turpentine from biomass. Based on our strong innovation approach, all fractions of biomass, like sugars and lignin, hold potential for use in various applications.The Innovation Centre for Biomaterials has a key role in transforming Stora Enso from traditional pulp and paper company to the true renewable material company. The Process Design & Engineering Team has a key role when scaling-up new developed technologies & processes from laboratory scale to piloting, demonstration and first of kind industrial processes/production units. The team has the responsibility of process design & engineering from all innovation stage gate stages – process modelling & design start already at Idea Fit stage (mass & energy balances etc with Aspen+ or similar) and continue to Process Engineering and Construction of processes to pilot/demo/industrial scale.The team needs to facilitate co-operation & coordinate tasks with ICb R&D & Business Development Teams, Stora Enso production units (location where pilots/demos to be build), technology and machinery suppliers & Stora Enso internal technology teams (Process Engineering support).TasksYour main task will be to lead a team of engineers in securing a successful scale-up of first-of-kind processes from lab scale to pilot, demo and industrial production. In addition, you will grow the team, as well as its capabilities and talent.This position includes at least 50 business travel days per year.RequirementsTo succeed in this role, you have a M.Sc. in chemical, mechanical or industrial engineering, combined with a minimum of 10 years of relevant work experience in the industry. You have excellent skills in English. You are used to all relevant project management tools and programs and it is a merit if you have also experience with Aspen or similar project simulation tools.You have a track record in scaling Frist-of-Kind processes into industrial scale and proven team management experience in international projects/teams. In addition, you have project management competence and you have been a project lead either in piloting, demonstration or production scale.Moreover, you have hands-on competence in technologies like: biomass handling & extraction, industrial chromatography, crystallization, thermal or mechanical processes, membrane separation, cellulose dissolution & regeneration, or the distillation/liquid/liquid extraction etc.You have proven competence in EHS in the chemical industry, a demonstrated capability in developing and leading a high performing team, an existing network of engineering companies & technology providers, and a good understanding of process simulation/modelling tools used in the chemical industry.       Additional InformationHiring manager Lauri Lehtonen, +46 721 831 583, [email protected], and HR leader Magdalena Karlsson, +46 73 059 79 51, [email protected], are happy to answer your questions about the position. Other questions can be directed to Recruitment Specialist Solveig Vaherkylä, +46 72 183 20 23, [email protected] .Union representatives: Akademikerna, Dimitri Åreskogh, +46 72 237 04 14, [email protected]. Unionen: Lucas Scridelli, +46 70 307 13 12, [email protected]. You are welcome to apply via Stora Enso's online system, www.storaenso.com/en/careers. We work with the recruitment process on an ongoing basis, so apply as soon as possible, but no later than September 8, 2019. Your application must include CV and a personal letter. In the personal letter, please let us know why you are suitable for this position. We accept applications submitted through our recruitment system only.You are the opportunity. Join us. www.storaenso.com/en/careers We work actively to increase equality and ethnic diversity in the workplace and are therefore happy to see applicants contributing to this.Part of the bioeconomy, Stora Enso is a leading global provider of renewable solutions in packaging, biomaterials, wooden constructions and paper. Our customers include packaging manufacturers, brand owners, paper and board producers, publishers, retailers, print houses, converters, and joinery and construction companies. Our fibre-based materials are renewable and recyclable. Our solutions offer low-carbon alternatives to products based on fossil fuels and other non-renewable materials. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow.We make every effort to use 100% of a tree for our products as well as for producing bioenergy. In production, we are pushing towards carbon neutrality as much as it is technically and commercially feasible. We practice and promote sustainable forestry, and work to ensure that more trees are planted than are harvested. Stora Enso has some 26 000 employees in over 30 countries. Our sales in 2018 were EUR 10.5 billion, with an operational EBIT of EUR 1.3 billion. Stora Enso shares are listed on Nasdaq Helsinki Oy (STEAV, STERV) and Nasdaq Stockholm AB (STE A, STE R). Visa mindre